ag77 is committed to protecting the privacy and personal data of every Filipino player on our platform. This Privacy Policy explains what information we collect, how we use it, and the rights you have over your data.
How ag77 keeps your personal information safe and respects your rights.
ag77 uses industry-standard SSL encryption and secure server infrastructure to protect your personal and financial data from unauthorized access, disclosure, or misuse at every point of transmission and storage.
Under the Philippine Data Privacy Act of 2012 (Republic Act 10173), you have the right to access, correct, and request deletion of your personal data held by ag77. We honor all valid data subject requests promptly.
ag77 does not sell, rent, or trade your personal information to third parties for marketing purposes. Data is shared only with trusted service providers and regulatory bodies as required by law.
ag77 uses cookies to improve your experience and analyze platform usage. You can manage your cookie preferences at any time through your browser settings. Essential cookies required for platform operation cannot be disabled.
ag77 complies with the Philippine Data Privacy Act, PAGCOR regulations, and applicable anti-money laundering laws. KYC data is collected and retained strictly in accordance with these legal obligations.
You can opt out of marketing communications from ag77 at any time by updating your account notification preferences or contacting our support team. Opting out does not affect transactional or security communications.
Your Privacy Matters: This Privacy Policy applies to all personal data collected by ag77 through the ag77.one platform. By registering or using ag77, you acknowledge that you have read and understood this policy.
ag77 ("ag77," "we," "us," or "our") operates the online casino platform accessible at ag77.one (the "Platform"). We are committed to protecting the privacy and personal data of all users, particularly our Filipino players based in Manila, Cebu, Davao, Quezon City, Makati, and across the Philippines.
This Privacy Policy describes how ag77 collects, uses, stores, shares, and protects your personal information when you access or use the Platform. It also explains the rights you have in relation to your personal data and how you can exercise those rights.
This policy is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as well as applicable PAGCOR regulatory requirements. Please read this policy carefully alongside our Terms & Conditions.
ag77 is the data controller responsible for your personal data collected through the Platform. As data controller, ag77 determines the purposes and means of processing your personal information and is accountable for ensuring that such processing complies with applicable data protection laws.
For all data privacy inquiries, you may contact our Data Protection Officer (DPO) at the contact details provided in Section 16 of this policy.
When you register an ag77 account, we collect your full legal name, date of birth, nationality, residential address (including city and province within the Philippines), email address, and mobile number.
To comply with PAGCOR regulations and Philippine anti-money laundering laws, ag77 collects copies of government-issued identification documents (such as a Philippine passport, driver's licence, SSS ID, PhilSys National ID, or UMID), proof of address documents, and proof of payment method ownership where required.
ag77 collects information about your deposits, withdrawals, and transaction history on the Platform. We do not store full payment card numbers. Payment processing is handled by regulated payment service providers including GCash, PayMaya/Maya, and partner banks (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank).
We collect data about your gaming activity on ag77, including games played, wagers placed, session duration, win/loss history, and bonus usage. This data is used to provide the service, detect fraud, and support responsible gaming monitoring.
ag77 automatically collects technical information when you access the Platform, including your IP address, device type, operating system, browser type and version, time zone, and referring URLs. This data is used for security, fraud prevention, and platform optimization purposes.
We retain records of communications between you and ag77 support, including live chat transcripts, email correspondence, and support ticket history, for quality assurance and dispute resolution purposes.
ag77 collects personal data through the following means:
ag77 uses your personal data for the following purposes:
ag77 processes your personal data on the following legal bases under the Philippine Data Privacy Act:
ag77 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients only to the extent necessary for the stated purpose:
ag77 engages trusted third-party service providers to assist in operating the Platform, including payment processors (GCash, PayMaya/Maya, partner banks), identity verification providers, cloud hosting providers, customer support platforms, and analytics services. These providers are contractually bound to process your data only on ag77's instructions and in accordance with applicable data protection laws.
ag77 may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other Philippine government authorities where required by law, court order, or regulatory directive. ag77 will notify you of such disclosures where legally permitted to do so.
In the event of a merger, acquisition, or sale of all or part of ag77's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any material changes to this Privacy Policy that result from it.
ag77 may share your data with other third parties where you have given your explicit consent to such sharing.
Some of ag77's service providers may be located outside the Philippines. Where personal data is transferred to a country that does not provide an equivalent level of data protection to that afforded under Philippine law, ag77 will implement appropriate safeguards — such as contractual data protection clauses — to ensure your data remains protected in accordance with this Privacy Policy and applicable law.
ag77 retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law. Specifically:
When personal data is no longer required for the purposes for which it was collected and no legal retention obligation applies, ag77 will securely delete or anonymize it.
Cookies are small text files placed on your device when you visit the ag77 Platform. They allow the Platform to recognize your device, remember your preferences, and provide a more personalized experience.
You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the ag77 Platform.
Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by ag77:
To exercise any of these rights, please contact ag77's Data Protection Officer using the contact details in Section 16. ag77 will respond to all valid requests within thirty (30) days. We may need to verify your identity before processing your request.
The ag77 Platform is strictly intended for adults aged twenty-one (21) years and above, in accordance with Philippine gambling regulations. ag77 does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on ag77, please contact us immediately at the details provided in Section 16.
ag77 implements appropriate technical and organizational measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, ag77 will notify the National Privacy Commission and affected individuals in accordance with the requirements of the Philippine Data Privacy Act.
The ag77 Platform may contain links to third-party websites or services for informational purposes. ag77 is not responsible for the privacy practices or content of any third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
ag77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or regulatory requirements. Material changes will be communicated to registered players via email or a prominent notice on the Platform at least seven (7) days before taking effect. The "Last Updated" date at the top of this policy will always reflect the most recent revision. Your continued use of the ag77 Platform after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or ag77's handling of your personal data, please contact our Data Protection Officer:
Data Protection Officer — ag77
Email:
Our support team is available 24/7. We aim to respond to all data privacy
requests within thirty (30) days of receipt.
You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you are not satisfied with ag77's response to your data privacy concern.
Your data is safe with us. Join thousands of Filipino players who trust ag77 for a secure, fair, and exciting online casino experience. Must be 21 years or older.
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